Set Parental Controls

  • Click 'Settings' label (located in top right of screen)
  • Click 'Turn on Parental Controls' button
  • Step 1: Enter a 4 digit pin
  • Click 'Next'
  • Step 2: Enter your email address
  • Click 'Done'
  • You will be returned to the Parental Controls screen where it will be confirmed that Parental Controls are on


Turn off Parental Controls

  • Click 'Settings' label (located in top right of screen)
  • Click 'Turn off Parental Controls' button
  • Enter 4 digit pin
  • Click 'Done'
  • You will be returned to the Parental Controls screen where it will be confirmed that Parental Controls are off


Can't remember PIN?

  • Click 'Settings' label (located in top right of screen)
  • Click 'Forgot PIN'
  • Your email address that was when setting up Parental Controls will be displayed
  • Click 'Email me my PIN'
  • You will see a green bar at the top of the screen confirming that your PIN will be sent to your email address (check your email for your PIN then enter into the app. If you can't remember your login password for your email account, go through the 'Forgotten Password' procedure provided by your email client).



Can't remember or can't access the email the PIN reminder is being sent to


4 digit pin numbers are stored within the app on the device. We don't have a record of and can't access the users pin number to remove it manually for them. If a user wants to access programmes without being asked for a pin they will have to uninstall and reinstall the app.